Meeting Agenda:

9:30 – 10:00: Networking, Registration, and Coffee
10-10:30: Membership Meeting and Announcements
10:30-11:30: Speaker Presentation
11:30am to 12pm: Networking

TOPIC: What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can you create a culture of inclusion and get buy-in for those new policies? This training will give you the tools to approach program changes in a strategic way. We will also cover what to do if volunteers either can’t or won’t adopt the policies, how to manage that situation, and what to do if ultimately you need to ask a volunteer to leave.

Moderated discussion topics include:

• Current communications around volunteer policies,
• Evaluating volunteer conflict resolution policies and what they should cover
• Challenges around dismissing volunteers.

Register at https://dovia-march.eventbrite.com

Presenter & Bio: Jennifer Bennett, CVA

Senior Manager, Education & Training at VolunteerMatch

Jennifer joined VolunteerMatch to formalize and manage the organization’s volunteer engagement program. She is a strong nonprofit generalist, with over 15 years of nonprofit management experience, most of those years spent directly working with volunteers. With her breadth of experience she is well qualified to help VolunteerMatch’s community of Nonprofits better recruit and engage volunteers. She shares her knowledge with volunteer managers through the webinars found on the Learning Center, in newsletters and blog entries, and in person at conferences around the country. She’s a strong believer in the importance of engaging volunteers in meaningful work and was certified in Volunteer Administration in 2009, and joined the Board of the Council for Certification in Volunteer Administration in 2012.

She started her nonprofit work in the wildlife rehabilitation and conservation field, and continued that work with the Bar Association of San Francisco.  She has also been an active volunteer all her life, and currently volunteers with Project Homeless Connect in San Francisco, and New Directions an organization dedicated to providing travel experiences for developmentally disabled adults. She holds a B.A. from Randolph-Macon Woman’s College in Lynchburg, VA.