5 Tips to Build Volunteer Loyalty

5 Tips to Build Volunteer Loyalty

Just because you successfully attract volunteers to your organization doesn’t mean you’ll keep them. Here are five effective tips to maintain great relationships with your volunteers by building loyalty. Read the whole article on VolunteerMatch HERE.

Volunteer Management Progress Report Survey

Volunteer Management Progress Report Survey

Add Your Voice to the 2016 Volunteer Management Progress Survey & Report

If you manage volunteers or lead a volunteer program or organization (as a volunteer or paid staff), don’t miss your chance to take the Volunteer Management Progress Survey and be the first to learn the results.

This “state of the industry” survey includes questions related to volunteer management practices, challenges, and needs. Researchers hope to paint a more complete picture of today’s volunteer management pros while taking into account their organizational characteristics, resources, locations, etc.

Curious about how your volunteer engagement practices compare with other professionals like you?
Wondering how you salary compares with your peers at similar organizations?
Interested in what the average ratio of volunteers to volunteer managers is for nonprofits of various sizes?
Wonder what the biggest pinch points are for the field of volunteerism?

Answers to questions like these and more will be reported in the 2016 Volunteer Management Progress Report. Everyone who completes the survey will get an invite to a free webinar presented by the researchers in January.

To take the survey, click the link below:

The deadline to complete the survey is December 15, 2015
and the survey takes less than 15 minutes to complete.

One-stop shop for background checks

One-stop shop for background checks

At Education Day, the question of how to screen volunteers and how to absorb the cost. CalNonprofits (http://www.calnonprofits.org/) has a great resource for members.

In the nonprofit community we want to assume that everyone looking to work for or with our organization is well-intentioned and trustworthy. But it’s usually a good idea — and sometimes a legal requirement — to conduct background checks in order to make good hiring decisions and mitigate the risk of lawsuits and claims against the organization.

Choosing the right background check provider is crucial to providing a safe and secure environment for your community. CalNonprofits full members now have access to discounted rates and the great customized services of background check provider Coeus Global.

Streamlined process with your own online portal and dashboard

Secure online signatures and applications — no more chasing down signed pieces of paper

Allow volunteers to donate the cost of their background check to your organization (about 20% of them do!)

FREE risk management support and customized screening packages – including drug testing, fingerprinting, criminal background checks and much more!

Contact COEUS Global today to find out how they can make your compliance headaches go away:

Visit the website for CalNonprofits members: http://www.coeusglobal.com/council_ca_main.html

Email info@coeusglobal.com

Call 866-765-0592 x302

What Will You Learn at Ed Day 2015?

What Will You Learn at Ed Day 2015?

Will you learn how to find a pro bono lawyer? avoid vampire volunteers? send the right message to potential and current volunteers?

Check out highlights from 2014 Ed Day here and please share what you learned last year on DOVIA’s blog, Facebook page or Twitter feed.

Craft the Right Message to Promote your Volunteer Program

Craft the Right Message to Promote your Volunteer Program

Back by popular demand! Amber Nelson was a very popular speaker at Ed Day a few years ago, and will return to help us craft good messages to recruit and retain great volunteers. Amber D. Nelson launched Lingo Consulting, Inc. to address the many umms and errs of the world. With a degree in Journalism from Boston University and more than 20 years experience crafting messages with organizations and individuals across the nation, she knows how to talk, how to listen and how to communicate in a way that gets things done. She is a RIVA-certified moderator with a strong business mind, a quick wit, and a sense of adventure. She regularly conducts workshops and seminars on effective communication, moderates focus groups and ethnographies and coaches clients in strategic workplace communication.

Gyasi Parker-Ross Announced as DOVIA Ed Day Speaker

Gyasi Parker-Ross Announced as DOVIA Ed Day Speaker

Gyasi Parker-Ross, Director of Programs at L.A. Works, is doing an afternoon session for Education Day on skills-based volunteer needs. Get your tickets for the 9/25 conference now! http://doviala.org/education-day/

Open Position at the Pasadena Humane Society

Open Position at the Pasadena Humane Society

Volunteer Services Manager

Full-Time, Exempt

The Pasadena Humane Society & SPCA is seeking an outgoing, energetic, flexible, detail-oriented person for the position of Volunteer Services Manager.

REPORTS TO: Sr. Vice President

This candidate will manage volunteers to assist in the delivery of the organization’s programs and services. This includes directly managing volunteers, and/or providing guidance, support, resources and tools to staff who supervise volunteers. Experience in Non-profit Organizations a must.

WORK SCHEDULE: Flexible to work weekends and evenings when necessary.

WORKING CONDITIONS: Exposure to numerous animals. Fast-paced working environment.

TYPICAL RESPONSIBILITIES: Volunteer Services Manager duties include, but are not limited to:

  • Knowledge of volunteerism and volunteer management practices
  • Public speaking and facilitation skills
  • Program management, including budgeting and financial oversight
  • Supervisory experience
  • Knowledge and/or experience with non-profit organization
  • Develop volunteer position descriptions
  • Community outreach to find volunteers
  • Screen (interviews, required background checks, etc.) and match volunteers to the Shelter’s needs and opportunities
  • Training and orientation for volunteers
  • Supervision of volunteers
  • Coordinate volunteer recognition
  • Assess organizational need and capacity for volunteers
  • Creating volunteer program materials (policies and procedures, applications, volunteer agreements, orientation handbooks)
  • Database management and tracking of volunteer statistics
  • Risk management
  • Strategic planning
  • Program evaluation
  • Develop and implement an intake and interview protocol for potential volunteers


 Leadership experience

  • Conflict management skills
  • Ability to multi-task
  • Detail-oriented and organized
  • Experience in developing and implementing project plans and programs
  • Ability to work both independently and as a member of a large staff team
  • Familiar with diverse technologies and software
  • Knowledge of current trends, resources and information related to volunteerism
  • Understand ethical behavior and business practices, and ensure that own behavior and the behavior of the volunteers is consistent with the standards and aligns with the values of the Organization


 Bachelors Degree with emphasis in Social Science, Human Resources, community development, or adult education.

  • Three to five years of supervisory or management experience


  • Salary is commensurate with experience and qualifications
  • Comprehensive benefits package is provided including sick, holiday and vacation pay. Additionally, pension and 403b

EXAMINATION: Qualified applicants will be invited to an interview to further evaluate each candidate’s experience, knowledge, skills and abilities. No relocation expenses reimbursement.

TO APPLY: Send resume along with a brief cover letter to HR@pasadenahumane.org or by mail to Pasadena Humane Society & SPCA, ATTN: HR, 361 S. Raymond Ave, Pasadena CA 91105 or by fax to (626) 792-3810. Due to the high volume of applicants, please no phone calls or emails to inquire about the status of the application.

Accommodating Volunteers with Disabilities

Accommodating Volunteers with Disabilities

Accessibility and diversity are about accommodating everyone, not just people with disabilities or people who are from minority groups. You want to make volunteering as welcoming to the widest number of people possible.

Much of what is recommended to create accessibility for people with disabilities turns out to be helpful to everyone. Adding subtitles to your online videos not only makes it possible for people with hearing impairments to understand the material, but also increases their usefulness for people learning English and for people who do not have headphones handy and want to watch the video with the sound turned down so as not to disturb people around them. Read More »

4 Steps to Grow Your Volunteer Program with LinkedIn

4 Steps to Grow Your Volunteer Program with LinkedIn

When it comes to professional networks, there’s none better than LinkedIn.

You can be sure that all profiles are real, information is (usually) up-to-date, and people are ready to take on challenges that can help them gain new skills, build new relationships, and get their name out there.

Check out these 4 simple steps to make the most of this social network on VolunteerMatch!

Eres Voluntario? du bist ein Freiwilliger?

Eres Voluntario? du bist ein Freiwilliger?


Learn about volunteerism around the world. It’s so easy it is to get wrapped up in your day-to-day life. Step back and take a look at volunteering on a global scale, as reported by the UN in Transforming Governance: 2015 State of the World’s Volunteerism on VolunteerMatch’s blog!